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Customer Service Specialist with 5 years in Hospitality
Contact
Santo Domingo,Nacional,Dominican Republic
Available on CazVid
Competencies
Customer ServiceAdvanced
Expert in providing exceptional service and resolving customer issues effectively.
Communication SkillsAdvanced
Skilled in engaging with customers and colleagues to foster a positive environment.
Cash HandlingIntermediate
Proficient in managing cash transactions with accuracy and integrity.
MultitaskingAdvanced
Adept at handling multiple tasks simultaneously while maintaining service quality.
Food and Beverage KnowledgeIntermediate
Familiar with various food and beverage offerings to enhance customer experience.
Education
Licda. en Mercadeo
Universidad Tecnologica de Santiago (UTESA)
Estudios Secundarios
Colegio Niños del Rey
Estudios Primarios
Escuela Juan Pablo Duarte
Languages
Español
Summary
Dynamic customer service professional with extensive experience in hospitality and food service sectors, dedicated to enhancing customer satisfaction.
Key Achievements
- Successfully enhanced customer satisfaction scores at La Pesca through personalized service.
- Streamlined operations as a Barista at Pizca De Sal, reducing wait times by 20%.
- Achieved a high level of repeat customers at Grupo Bediaz Srl through effective communication.
- Implemented efficient cash handling procedures at La Linda Cafeteria, minimizing discrepancies.
Experience
Servicio al Cliente
Restaurante La Pesca
Servicio al Cliente
Grupo Bediaz Srl
Recepcionista
Centro Dental Dra. Ramos
Servicio al Cliente, Cajera y Barista
Pizca De Sal • Bakery & Café
Servicio al Cliente, Cajera y Barista
La Linda Cafeteria
Skills
Customer ServiceCommunication SkillsCash HandlingMultitaskingFood and Beverage Knowledge
Published on CazVid - May 20, 2026