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Palesa
Customer Service and Administrative Support Specialist
Video resume
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Competencies
Skilled in engaging with clients to ensure positive experiences and resolve issues efficiently.
Proficient in maintaining organized records and performing basic administrative duties.
Ensures accuracy and thoroughness in all tasks, reducing errors and improving quality.
Able to prioritize tasks effectively to meet deadlines and maintain reliability.
Works collaboratively with others to achieve common goals and support team success.
Education
Languages
Summary
Recent Grade 12 graduate from Thubelihle High School, equipped with foundational skills in customer service, administration, and teamwork. Eager to learn and grow professionally in dynamic environments.
Key Achievements
- Demonstrated strong interpersonal skills to enhance customer satisfaction.
- Maintained accurate record-keeping and basic administrative tasks with attention to detail.
- Showed reliability by effectively managing time and adhering to instructions.
Skills
Video Transcript
Video Transcript 1
Okay, the time when I had to ensure accuracy in a task is when I was faced with the tight deadline. That time, during that time, I broke down the project into smaller tasks and also set realistic timeframes for each of the tasks. And then I eliminated directions to focus solely on completing the work on time. Yeah, that's what happened.
Video Transcript 2
A time when I had to ensure accuracy in a task, the steps that I took to achieve this. When I was faced with a tight deadline, I broke down the project into smaller tasks and also set realistic timeframes for each and eliminated distractions that I had faced.