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Palesa
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Competencies
Demonstrated experience with Excellent communication skills (Verbal and Written).
Demonstrated experience with Strong Interpersonal skills.
Demonstrated experience with Administrative skills.
Demonstrated experience with Customer service and interpersonal skills.
Demonstrated experience with Problem-solving and decision-making skills.
Education
Languages
Summary
Professional profile
Experience
Supervisor
Oversaw daily operations to ensure the smooth functioning of the team.. Supervised, supported and motivated employees to achieve performance targets and deadlines.. Monitored staff performance, maintained records and provided constructive feedback.. Managed staff schedules and ensured adequate staffing for daily operations.. Handled customer concerns and complaints in a professional and timely manner.. Ensured employees followed company policies, procedures and operational standards.. Assisted with inventory management and stock control activities.
Secretary
Performed general administrative and clerical duties, including filing, typing and document preparation.. Scheduled meetings and maintained the attorney’s diary and calendar.. Answered and directed telephone calls and responded to emails appropriately.. Managed incoming and outgoing correspondence, including confidential legal documents.. Assisted with the preparation and drafting of legal documents under supervision.. Maintained organised and confidential client files and records.. Welcomed clients and assisted with enquiries, appointments and general office support.