Experienced in managing customer interactions, technical support, billing, and account management for US technology companies. Skilled in multiple CRM and Office tools, with a focus on client satisfaction and process efficiency.
Specialized in CRM and support for B2C and B2B clients, ensuring efficient resolution and client satisfaction.
Provided technical assistance and troubleshooting for technology products and services.
Assisted customers with billing inquiries and sales processes, maintaining accuracy and professionalism.
Utilized Microsoft Office applications for reporting, documentation, and communication tasks.
Applied basic SQL queries and CRM software like Salesforce to access customer data and support workflows.
Teleperformance
Expert in customer interactions for US technology companies., Long-term salesman, Billing assistance, Technical support, Accounting management, Approximately 30 - 40 calls per 8 hours shift, Experience in B2C and B2C
Toxicology
Graduated in advanced level in English language
Descubre otros profesionales con experiencia similar
