Over 14 years of experience in customer service, sales, and retention, with recent logistics experience, seeking remote opportunities.
Provided comprehensive customer support, resolving issues and maintaining client retention.
Engaged in sales activities including client acquisition and upselling, contributing to revenue growth.
Implemented retention strategies to improve customer loyalty and reduce churn.
Managed truck dispatch operations since 2019, coordinating routes and schedules effectively.
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Quickly adapted to new roles and industries, demonstrating strong learning agility.
