Professional profile
Everise
Lead the global internal communications strategy supporting a workforce of 20,000+ employees across multiple regions.. Establish enterprise communication KPIs and reporting frameworks to measure engagement, utilization, and campaign effectiveness.. Spearhead the transformation of the company intranet, enhancing employee experience, content accessibility, and global adoption.. Implement an automated communications intake and workflow system providing real-time visibility into requests, workload management, and service delivery.. Advise executive leadership on organizational messaging, transformation initiatives, and employee communications.. Partner with senior leaders to align communications, culture, and employee experience initiatives across multiple regions.
SupportNinja
Integrated Engagement & Rewards and Internal Communications into a unified Global Communications & Engagement function.. Oversaw the continued growth and optimization of Workvivo engagement programs across global operations.. Partnered with executive leadership to align communications, engagement, rewards, and culture initiatives across global operations.
SupportNinja
Built and led the Internal Communications function supporting a distributed global workforce.. Established communication standards and processes that improved consistency and stakeholder alignment.. Led the successful rollout and adoption of Workvivo, achieving 97% employee registration and 83% monthly usage.. Developed intranet strategy, communication governance, and employee engagement frameworks.. Supported executive communications, business continuity messaging, and organizational change initiatives.
Teleperformance
Led communications supporting 22 sites and more than 200 organizational initiatives.. Managed internal and external communication programs, engagement campaigns, and corporate messaging.. Partnered with external agencies on public relations and reputation management initiatives.. Positioned communications as a strategic business partner supporting organizational objectives.
Teleperformance
Managed enterprise communication campaigns, leadership messaging, and employee engagement programs.. Developed communication tracking and measurement systems to improve reporting and campaign effectiveness.. Produced high-volume communication content supporting multiple business units and stakeholders.. Applied audience segmentation and content strategies to improve engagement and message relevance.
Various
Held progressive leadership roles across real estate, financial services, events, and advertising organizations including Dolmar Property Ventures, Filinvest Land, Philam Life, Paramount Life & General Insurance, Stage Monster, Wishcraft, and Events Circuit.. Led brand activations, experiential marketing campaigns, corporate events, and stakeholder engagement initiatives that built the foundation for a career in communications, audience engagement, and organizational storytelling.
Bachelor of Arts, Communication