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Otoniel
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Competencies
Demonstrated experience with AI Training.
Demonstrated experience with Training & Onboarding.
Demonstrated experience with Team Leadership.
Demonstrated experience with Training Strategy.
Demonstrated experience with Translation.
Education
Languages
Summary
Professional profile
Experience
AI Trainer / Team Lead / Translator
Trained and onboarded new recruits for 3 years, helping them adapt to AI training methodologies and workflows.. Translated AI-related materials and documentation for 3 years, supporting clear and consistent communication.. Led a team for 6 months, coordinating day-to-day activities and monitoring progress toward team objectives.. Developed and applied training strategies to improve performance and understanding of AI systems.
Customer Service and Sales Executive
Managed customer complaints, claims, suggestions, and logistics-related issues across phone and digital channels.. Analyzed customer needs and recommended appropriate solutions while meeting productivity expectations.
Sales Consultant
Prospected potential clients and supported sales activities.. Sold services and decoration solutions for shopping malls.