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Sales and Marketing Professional with 5+ years of customer engagement
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Competencies
Provided outstanding customer interactions, addressing needs and resolving issues efficiently.
Developed and implemented sales tactics, upselling, and suggestive selling to meet targets.
Negotiated payment plans and debt collections, tailoring approaches to individual debtor needs.
Created and executed marketing strategies, including digital and social media content creation.
Designed marketing materials and social media content to increase engagement and brand visibility.
Education
Summary
Seasoned professional experienced in sales, collections, and marketing with a track record of achieving targets and enhancing brand presence across diverse industries.
Key Achievements
- Consistently achieved monthly sales targets at Advantive through effective strategies and product knowledge.
- Negotiated full debt recovery and crafted payment plans to improve collections at AT&T.
- Led targeted marketing campaigns at Teletech, boosting brand awareness and lead generation across multiple channels.
Experience
Sales Associate
Cold Calling potential customers, Educated clients on current promotional offerings and products using persuasive selling tactics., Assessed customer needs and utilized suggestive selling techniques to drive sales., Achieved monthly sales targets consistently by implementing effective sales...
Collections Agent
Negotiated to collect balance in full., Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans., Counseled debtors on payment options and arranged installment agreements.
Marketing Specialist
Increased brand awareness by developing and implementing targeted marketing campaigns., Streamlined communication processes, leading to improved collaboration between departments., Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.,...