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Oscar
Sales Development Representative with 4+ years of sales and customer service
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Competencies
Proficient in sales techniques, pipeline generation, and client relationship management.
Experienced in assessing client needs, providing product information, and ensuring satisfaction.
Manipulation and utilization of Salesforce to track leads, sales, and customer interactions.
Efficiently managing multiple client requests and resolving issues in fast-paced environments.
Education
Languages
Summary
Experienced sales and customer service specialist with expertise in onboarding, relationship building, and prospecting across BPO and sales domains.
Key Achievements
- Reviewed loan files to ensure completeness and accuracy of closing documents at NEARSOL BPO
- Managed end-to-end customer onboarding and sales processes, handling transactions directly with clients
- Built strong relationships with vendors and customers, ensuring high customer satisfaction at TELEPERFORMANCE COLOMBIA
Experience
SDR & CSR
Review loan files to ensure completeness and accuracy of closing documents, Do the whole process of opening a customer to close the sale with the transaction of the money to the customer.
Customer Loyalty Specialist, Sales, Supervisor
Building relationships with vendors and customers, Sales consultant, Ensure high levels of customer satisfaction through excellent sales service, Assess customers needs and provide assistance and information on product features
SDR/BDR
Engage with prospects and clients to understand business and organization challenges and struggles, Generate high-value sales pipeline through both strategic and targeted prospecting into commercial or enterprise accounts, Collaborate with the sales team to develop a list of target prospects