Oscar - Data Analyst with 5 years of experience in financial services

Applied statistical methods and tools to interpret complex data sets and derive actionable insights.

Designed and executed queries for data extraction, manipulation, and reporting in relational databases.

Created dashboards and visual reports using tools like Tableau and Power BI to communicate findings.

Utilized advanced Excel features including pivot tables, macros, and formulas to analyze financial data.

Coordinated cross-functional teams to deliver complex data projects on time and within scope.

Develop strong relationships with all customer contacts, customer brokers and facilities., Accept, build and schedule all customer shipments, including all pertinent information and documentation., Secure the necessary documentation for imports and exports., Support at all times in difficult situations, verify issues related to inspection and the different inspection areas in Nuevo Laredo., Help grow the daily loads volume and increase the value of the different customer accounts, providing excellent customer service to both the customer and the carrier., Attention to detail; Adapt to provide better resolutions.

Follow up of import and export loads from Spain to the European Union., Attention to detail, adaptation to offer better resolutions., Control of the results of the actions., Develop strong relationships with the different customers, as well as with the different operations departments and carriers., Ensure the necessary documentation for imports and exports., Monitoring of loading, unloading, route trajectories via GPS., Support in difficult situations and notify each of the parties involved of the actions taken.

Served as the primary point of contact between carriers and brokers, effectively coordinating logistics operations., Supervised the loading and unloading of goods, ensuring container availability and timely execution., Scheduled appointments at strategic ports, primarily in Tacoma, Washington., Provided ongoing advice on logistics procedures and implemented action plans to enhance operational efficiency., Evaluated and recommended improvements for operational systems such as Samsara and PortPro, delivering actionable optimization strategies.

Auditing and evaluation of the interaction between experts., Effective feedback sessions., Verification, prevention, and creation of new processes to avoid fraud., Process standardization and continuous improvement., Account management through the platform.