Experienced customer service professional with over 3 years in call centers, specializing in client support, sales, and retention across Spanish and English markets.
Provided direct support to clients, resolving issues and ensuring satisfaction in call center settings.
Fluent in Spanish and English, facilitating cross-language customer interactions.
Engaged in sales and retention processes within call centers, contributing to customer acquisition and loyalty.
Dedicated to finding effective solutions and providing excellent customer support.
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