This is my profileContact via CazVidOnel
Customer Service & Tech Support with diverse experience in telecommunications and retail
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
Technical SupportIntermediate
Assisted customers with technical issues related to broadband and wireless services.
Customer ServiceIntermediate
Resolved customer inquiries and enhanced customer experience in retail and telecom sectors.
SalesIntermediate
Engaged in sales activities for Partsgeek.com and Sprint Wireless, supporting product promotion.
CollectionsBeginner
Managed collection processes and interactions with customers at Connect International.
Education
4to Año de Ingeniería en Sistemas
Universidad de Tecnología y Comercio, (UNITEC)
Bachiller
Instituto Nacional Maestro Gabriel
Tecnico Medio en Compuracion
Escuela de Computación y Comercio “Silvano Matamoros”
Completed 2008
Summary
Experienced professional with a background in technical support, customer service, and sales across telecommunications and retail industries.
Key Achievements
- Provided technical support for broadband and wireless services at multiple companies
- Handled customer inquiries and sales for telecommunications and retail brands
- Managed collections and customer service operations across various roles
Experience
Tech Support for Toast
Ibex Global
2022 - 2024
Sales Representative for Partsgeek.com
TSI Global
2021 - 2022
Customer Service Agent for Netspend
Inspiro Nicaragua
2018 - 2021
Collection Agent
Connect International
2017 - 2018
Sales Representative for Sprint Wireless
Convergys Nicaragua
2015 - 2017
Tech Support for Broadband on Cricket Wireless
SITEL Nicaragua
2011 - 2015
Skills
Technical SupportCustomer ServiceSalesCollections
Published on CazVid - Jul 3, 2025