Profesional dedicado con una década en ingeniería de software, especializado en desarrollo web, liderazgo de equipos y metodologías ágiles. Apasionado por crear soluciones eficientes y escalables.
Desarrolló aplicaciones web y scripts de automatización en proyectos complejos.
Coordina equipos de desarrollo y lidera proyectos de software desde la planificación hasta la implementación.
Aplica Scrum y Kanban para gestionar tareas y mejorar procesos en proyectos tecnológicos.
Diseñó esquemas y optimizó consultas para mejorar el rendimiento y la gestión de datos.
Lesco Connections
Cold calling agent with excellent communication and information delivery skills, specializing in the Real Estate Industry but with experience making cold calls for solar panels and insurance companies.
Remote Solutions Group
Address customer inquiries in a prompt and effective manner., Provide product information and guidance, manage complaints, and schedule appointments as needed.
Lesco Connections
Ensure stable production on up to five different campaigns., Manage the timeliness of all team members and update daily KPIs as needed., Collaborate with the Quality Assurance and Coaching teams to develop strategies to improve KPIs when necessary., Produce weekly and monthly reports for each client.
Andoba Trucking INC
Maintain current load information, organize deliveries and pickups, and efficiently address any issues with assigned drivers., Ensure that customers had accurate information regarding their loads promptly., Guarantee the timely pickup and delivery of every load.
Bachelor of Business Administration - BBA
High School Diploma
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HOTEL EL CID (Mérida, VE)
Guest reception and check-in.
