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Operations Manager, Specialized Business
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Competencies
Demonstrated experience with Operations Management.
Demonstrated experience with Strategic Account Management.
Demonstrated experience with Client Relationship Leadership.
Demonstrated experience with Process Optimization.
Demonstrated experience with KPI & Performance Tracking.
Education
Languages
Summary
Operations Manager, Specialized Business open to new opportunities
Experience
Operations Manager, Specialized Business
Led end-to-end operations and strategic account management for corporate clients.. Built and maintained long-term relationships with key national and international accounts.. Coordinated cross-functional teams to ensure timely, accurate service delivery.. Designed customized operational solutions based on client needs and performance data.. Monitored KPIs and client satisfaction to drive continuous improvement.
Customer Service Representative
Delivered customer support for international money transfer services.. Processed financial transactions in compliance with security and regulatory standards.