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Email Process
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Competencies
Demonstrated experience with Video editing.
Demonstrated experience with AI Tools Knowledge.
Demonstrated experience with Customer Query Solving.
Demonstrated experience with Customer Retention.
Demonstrated experience with Time Management.
Education
Summary
Email Process open to new opportunities
Experience
Email Process
Worked as part of a collaborative team to solve complex or escalated problems.. Maintained daily deadlines and ensured timely completion of all assigned cases.. Bifurcated and assigned cases to the correct departments based on issue type and priority.. Resolved customer issues directly whenever possible with accurate and quick solutions.. Served as the frontline triage executive, being the first point of contact for all incoming customer queries.
Video Editor
Edited music videos with smooth transitions, beat-sync, and creative storytelling.. Generated high-quality AI images and visuals to enhance scenes and concepts.. Collaborated closely with clients, understanding their vision and requirements.. Took regular feedback, provided updates, and made revisions as needed.. Ensured final output matched client expectations and delivered full satisfaction.