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Customer Service & Multilingual Communication with diverse tech skills
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Competencies
Provided customer support and communication at ITAU Bank, resolving client inquiries.
Created visual content and managed social media profiles as a Freelancer Graphic Designer.
Supported IT and database management tasks, including SQL support and software manual translation.
Fluent in English and Spanish, providing interpretation, transcription, and translation services.
Proficient in Adobe Lightroom and CorelDraw for image editing and graphic creation.
Education
Languages
Summary
Experienced in customer service, graphic design, and multilingual communication with technical skills in database and software support.
Key Achievements
- Handled customer service inquiries at ITAU Bank, developing communication and problem-solving skills.
- Created and designed social media content as a Freelancer Graphic Designer, managing multiple social networks.
- Supported database management, translation, and IT services as Junior Developer and IT Assistant, demonstrating technical versatility.
Experience
Customer Service
Customer Service for ITAU Bank
Freelancer Graphic Designer
Creation and design, social network management
English Transcriber and Translator
Transcription of audios both in Spanish and English to written documents
English/Spanish Interpreter
Live interpretation from English to Spanish - Spanish to English