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Customer Service & Technical Support Specialist with diverse hospitality & tech experience
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Competencies
Provided customer support and service across hospitality, retail, and technology companies, ensuring client satisfaction.
Delivered technical support for devices and systems, including roles at Fitbit and Google, resolving user issues efficiently.
Managed account statements and administrative data entry tasks at Purchasing Power, ensuring data accuracy.
Applied strong communication, teamwork, and problem-solving skills to facilitate effective customer interactions and team collaboration.
Utilized Microsoft Office 2007 and computer operation courses to support data management and technical tasks.
Education
Languages
Summary
Dedicated professional with experience in customer service, technical support, and data management across hospitality, retail, and tech industries. Skilled in communication, problem-solving, and adapting to diverse environments.
Key Achievements
- Gained multi-industry experience in hospitality, retail, and tech sectors, progressing from entry-level roles to specialized support positions.
- Developed core skills in customer service, technical troubleshooting, and back-office data entry across various organizations.
- Completed formal training in computer operations and customer service, enhancing technical and communication competency.