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Obed
Customer Service and Sales Specialist with 8+ years in B2B and B2C environments
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Competencies
Extensive experience in providing excellent customer support across various industries, ensuring client satisfaction and retention.
Proven ability to upsell and promote services, including relocation and insurance products, with a focus on customer needs.
Strong interpersonal skills used to effectively resolve issues and communicate complex information clearly.
Experience in dispatching hot shot loads and insurance approvals, coordinating between clients and service providers.
Education
Languages
Summary
Dedicated professional with over eight years in customer service, sales, and dispatching. Skilled in client communication, upselling, and managing logistics operations, aiming to leverage versatility and commitment to excellence.
Key Achievements
- Accumulated over eight years of experience in call centers, specializing in customer service and sales.
- Handled dispatching services for hot shot load deliveries and insurance approvals, demonstrating multitasking and operational skills.
- Developed expertise in relocation sales, improving customer engagement and service quality across multiple organizations.