Experienced in inbound customer support, sales, and conflict resolution within a call center environment. Skilled at engaging customers and managing tickets effectively.
Provided assistance and solutions to customer inquiries in a high-volume inbound call center environment.
Handled sales calls and promoted services to clients, contributing to company revenue.
Managed and resolved customer conflicts to ensure positive outcomes and customer retention.
Responded to and managed support tickets, ensuring timely resolution and follow-up.
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