This is my profileContact via CazVidNydia
Welcome to CazVid!
Contact
Mexico City,Mexico City,Mexico
Available on CazVid
Competencies
Help Desk SoftwareIntermediate
Demonstrated experience with Help Desk Software.
CyberarkIntermediate
Demonstrated experience with Cyberark.
Active DirectoryIntermediate
Demonstrated experience with Active Directory.
Service NowIntermediate
Demonstrated experience with Service Now.
JAMFIntermediate
Demonstrated experience with JAMF.
Languages
enNative
Experience
Project Owner
2021 - 2025
Overseeing the successful delivery of IT support services while ensuring exceptional customer satisfaction., Team Leadership, Project Management, Problem Solving, Stakeholder Collaboration, Process Improvement, Training and Development
Front Desk Manager
2018 - 2021
Oversaw the daily operations of the front desk, ensuring exceptional customer service and a welcoming environment for all guests., Led and trained a team of Front desk staff, Monitored service standards and implemented improvements to enhance the overall experience.
Skills
Help Desk SoftwareCyberarkActive DirectoryService NowJAMF
Published on CazVid - May 17, 2026