Nur - Business Development Manager

Demonstrated experience with Production Planning.

Demonstrated experience with Quality Control.

Demonstrated experience with Social Media Marketing.

Demonstrated experience with Adobe Photoshop.

Demonstrated experience with CorelDraw.

Co-founded and led business development for a new SME digitalization & operational-automation venture, acquiring the company's first client (Depot Salsabil, water-refill business) across 2 retail outlets within the first 3 months of operation.. Designed and deployed 20–30 operational dashboards and automated reporting workflows using n8n, Google Sheets, Supabase, Telegram Bot, and Groq/LLM integration, to digitize daily sales and operational reporting for retail and water-refill businesses.. Built a Google Sheets-based reporting system integrated with n8n workflow automation, cutting operational reporting preparation time by up to 40%.. Managed branding, digital marketing, and client communications via Google Workspace, establishing the company's market presence and client trust from zero.. Piloted a recurring subscription-based automation service at IDR 30,000/outlet/month across 2 outlets, validating the business model with the company's first paying client and positioning it for scale toward multi-branch UMKM (SME) clients.

Directed a creative team of 1–3 junior/freelance designers, briefing and reviewing deliverables in Adobe Photoshop, CorelDraw, and Canva, to ensure consistent visual output quality across all client and internal projects.. Developed and implemented brand identity guidelines for 2 brand/product lines, strengthening brand consistency and accelerating collaboration across design, marketing, and management teams.. Restructured the design team's workflow and briefing process over 3 years, reducing average project turnaround time by approximately 20% without compromising output quality.. Implemented a structured, measurable design review and feedback system, reducing client revision rate by 15–20% and increasing stakeholder satisfaction.. Coached and developed junior designers' technical and conceptual skills through hands-on mentoring, improving overall visual output quality across the team.

Planned and executed monthly production schedules of 20,000–60,000 pairs of shoes using Microsoft Excel, Google Sheets, and the company's internal ERP system, to fulfill orders for international clients including Bata Kenya, Bata Malaysia, Bata Thailand, and Bata Peru.. Developed detailed component-level execution blueprints for each customer order, increasing production efficiency by up to 10%.. Built optimized production plans to reduce machine downtime and ensure timely raw material availability, improving overall production efficiency across 3 years.. Improved the accuracy of raw material requirement calculations and enforced stricter quality control checkpoints, reducing material waste by 20%.

Organized and maintained customer databases, invoices, and sales reports for 6–8 partner companies using Microsoft Excel and Google Sheets, improving administrative accuracy and efficiency.. Implemented an order-tracking system via WhatsApp Business and email, accelerating order processing and customer follow-up response time.. Automated daily, weekly, and monthly sales reports using Excel and Google Sheets, reducing data analysis time by up to 15%.. Planned and executed seasonal promotional campaigns (Christmas, Chinese New Year, Back-to-School, New Year) combining offline flyer distribution to employees and street outreach with digital promotion via employee social media sharing, using Canva for creative assets, to reach target audiences.

Inspected 500–2,000 pairs of shoes per day using calipers, rulers, measuring tape, thickness gauges, fabric thickness testers, and colour-fastness testers, to ensure compliance with internal QC standards, product specifications, work instructions, and customer standards.. Implemented stricter inspection standards and work instructions across the production line, reducing product defect rates.. Strengthened pre-shipment product testing and monitoring procedures, lowering the customer return rate by 5%.. Maintained full compliance with ISO 9001 standards through consistent inspection documentation and process records.. Calibrated quality testing equipment on a regular schedule, improving test result accuracy and overall QC team efficiency.

Monitored stock and forex market movements using MetaTrader 4/5 and the company's internal market-monitoring software, to provide informed investment insights to prospective clients.. Developed educational financial content and product/service information distributed through Facebook, Instagram, WhatsApp, and direct cold-calling, to generate qualified leads and increase brand awareness by 7%.. Executed an end-to-end lead generation and follow-up strategy — from social media engagement and phone outreach to in-person home visits — to convert prospective clients.. Closed investment deals worth more than IDR 100 million within 1 year by acquiring clients through social media, cold calling, and face-to-face meetings.