Ntombifuthi - Caregiver & Customer Service Specialist with 5+ years in social and retail sectors

Springs, Gauteng, South Africaen

Provided psychosocial support and developed intervention plans for vulnerable children and families in a community care setting.

Managed stock, merchandise, and customer service in retail environments, improving operational efficiency.

Contact via CazVid

Published on CazVid

Summary

Experienced in providing psychosocial support, supervising volunteers, and delivering excellent customer service. Skilled in community engagement, stock management, and team collaboration.

Key Achievements

Supervised volunteers and maintained confidentiality while delivering community outreach training and support programs.

Skills

Customer ServiceIntermediate

Handled transactions, supported customer needs, and maintained product presentation in retail stores.

Psychosocial SupportIntermediate

Provided emotional and social support to vulnerable populations, including home visits and intervention planning.

Team SupervisionIntermediate

Supervised volunteers and collaborated with social workers to implement community programs.

Communication & NetworkingIntermediate

Facilitated training sessions, prepared reports, and maintained community relations for program outreach.

Stock & Merchandising

Experience

Beauty Consultant &amp; Cashier

Edcon Edgars

18/11/2008 - 20/04/2010

Working at till point, Replenish &amp; unpack stock, Merchandise stock, Customer service

Sales consultant

Solo Dynamics

09/10/2011 - 31/12/2011

Cashier, Merchandise stock, Customer service

Care giver

Oasis Rover Crew

29/01/2018

Conducting home visits, Provide beneficiaries with psychosocial support, Identify orphans and vulnerable children, Assisting on capacity building, Maintaining of confidentiality, Supervise all the volunteers in OVC programs., Together with volunteer caregivers develop intervention plans for each...