Ntokozo - Retail Cashier and Mechanical Assistant with 3+ years in Customer Service and Mechanical Support

Siyabuswa, Mpumalanga, South Africaen

Processed customer transactions efficiently, ensuring accuracy and customer satisfaction.

Handled cash reconciliations and maintained store cleanliness in a high-paced retail setting.

Published on CazVid

Summary

Dedicated professional with over 3 years of experience in retail customer service and mechanical support. Skilled in problem-solving, organization, and interpersonal communication, with a strong foundation in mechanical engineering.

Key Achievements

Assisted in vehicle servicing and repairs, gaining hands-on mechanical skills.
Utilized critical thinking and creative problem-solving to address mechanical issues.
Developed strong organizational and interpersonal skills through diverse roles.

Skills

Customer ServiceIntermediate

Provides attentive and efficient service, ensuring positive customer experiences.

Mechanical TroubleshootingIntermediate

Assists with vehicle repairs and fault detection using basic mechanical skills.

Organizational SkillsAdvanced

Manages transactions, reconciliations, and maintains operational efficiency.

Interpersonal SkillsAdvanced

Builds rapport with customers and team members, fostering positive interactions.

Critical ThinkingIntermediate

Experience

Cashier

OK Express Berea

2022 - 2025

Processed customer transactions accurately using POS systems. Handled cash balancing and daily reconciliations. Provided customer service in a fast-paced retail environment. Maintained store cleanliness and stock displays

Part time Mechanic

Sam Holdings

2024 - 2025

Assisted with vehicle servicing and mechanical repairs. Performed basic fault detection and maintenance tasks. Used hand tools and followed workshop safety procedures