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Debt collector
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Competencies
Demonstrated experience with Office Administration and Filing.
Demonstrated experience with Data capturing and MS Excel/Word.
Demonstrated experience with Reception and front desk management.
Demonstrated experience with Record keeping and registers.
Demonstrated experience with Library assistance.
Education
Summary
Professional profile
Experience
Debt collector
Handling inbound and outbound calls, resolving customer queries professionally.. Capturing and update customer data accurately in customer system.. Meet daily targets for call volume and customer satisfaction.
Call center agent
Assist clients via phone with inquiries and complaints.. Logged interaction and maintained accurate records.. Worked in a fast-paced environment, meeting KPI's.
Admin Support
Managed student registers, filing and general office paperwork.. Handled reception duties and assisted with parent inquiries.. Supported library duties including book sorting and record update.