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Office Administrator with 5+ years in Education & Customer Service
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Competencies
Managed filing systems, record control, and correspondence for educational and retail settings.
Captured and maintained accurate data on SA-SAMS, attendance logs, and customer information.
Handled inquiries, complaints, and assisted customers across retail and service sectors.
Prepared reports, schedules, and documentation supporting program and administrative activities.
Proficient in SA-SAMS, Microsoft Word, Excel, and Outlook for data and communication management.
Education
Languages
Summary
Versatile professional skilled in office administration, data management, and customer service, with a track record of supporting educational and retail operations. Adept at handling confidential information, coordinating schedules, and ensuring efficient workflow in fast-paced environments.
Key Achievements
- Supported school management with administrative tasks and maintained accurate learner records on SA-SAMS.
- Provided programme support and documentation management during health awareness initiatives at Higher Health.
- Handled customer inquiries professionally, maintained confidential records, and supported daily operations at Woolworths and BAW South Africa.
Experience
Admin Assistant
Administrative support to school management and educators., Capture and update learner information on SA-SAMS., Maintain filing systems, registers, and official records., Prepare correspondence, reports, and schedules., Handle front-office duties and visitor enquiries.
Volunteer Peer Mobiliser
Provided programme administration and reporting support., Captured attendance data and maintained documentation., Assisted with health awareness events and student referrals.
Customer Service Representative
Handled customer enquiries and complaints professionally., Maintained confidential customer records., Prepared logs and service reports.
Sales Agent
Promoted products and assisted customers with contracts., Captured customer information accurately.
Customer Service Assistant
Assisted customers and supported daily store operations., Maintained organised service areas.