CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid

Noriel

Cisco Technical Support Specialist with 3+ years in Networking and Server Virtualization

Video resume

Remote dispatcher
Customer service

Contact

San José, San José, Costa Rica
Available on CazVid
Contact via CazVid

Competencies

Cisco NetworkingAvanzado

Applied Cisco networking knowledge to troubleshoot and configure servers, switches, and fabric interconnects.

Server VirtualizationIntermedio

Supported virtualization platforms across different operating systems to optimize server performance.

Customer ServiceAvanzado

Provided customer support, troubleshooting, and configuration guidance in technical support roles.

CommunicationAvanzado

Effectively communicated technical solutions to clients and team members.

Education

System Engineering Career
Fidelitas university

Languages

EnglishB2+

Summary

Experienced in troubleshooting and configuring Cisco servers, fabric interconnects, and virtualization systems with a strong focus on customer service.

Key Achievements

  • Provided technical support for Cisco servers including B, C, S, and E series modules.
  • Supported Cisco Fabric Interconnects and server virtualization for diverse operating systems.
  • Delivered troubleshooting assistance on routers, switches, and server configurations for major clients like HSBC.

Experience

Cisco Tac

Sykes/ Foundever
June 2021

Technical Support to customers in troubleshooting and configuration on different type of cisco servers B series,C series, S series and E series modules., Technical Support to customers in troubleshooting and configuration on different type of cisco Fabric Interconnects(UCS-Switches), Technical...

Skills

Cisco NetworkingServer VirtualizationCustomer ServiceCommunication
Published on CazVid - May 17, 2026
Contact Noriel