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Norah
Cold Caller
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Competencies
Demonstrated experience with Cold Calling and Outbound Prospecting.
Demonstrated experience with Appointment Setting and Scheduling.
Demonstrated experience with Sales Communication and Persuasion.
Demonstrated experience with Excellent verbal communication and active listening skills.
Demonstrated experience with CRM software and lead management systems (Hubspot, Freshdesk, Zoho CRM).
Education
Languages
Summary
Cold Caller open to new opportunities
Experience
Cold Caller
Conducted cold calls to targeted prospects to generate leads and schedule appointments for the sales team.. Made an average of 500+ calls per day.. Utilized persuasive communication techniques to engage potential customers and highlight the benefits of products/services.. Maintained accurate records of all calls, conversations, and lead status in CRM software.. Collaborated with the sales team to provide detailed and qualified leads for follow-up.. Consistently achieved and exceeded weekly/monthly targets.
Customer Service Representative
Responded to customer inquiries, resolved complaints, and provided product information.. Assisted in processing orders, handling returns, and ensuring customer satisfaction.. Developed strong product knowledge to effectively address customer queries and concerns.. Built and maintained positive relationships with customers, resulting in increased customer loyalty and repeat business.