Nontombi - Healthcare Receptionist with experience in patient coordination and office administration

Johannesburg, Gauteng, South Africaen

Coordinated diaries and room bookings, ensuring smooth operations in a hospital environment

Managed patient liaison and payment processing with accuracy and professionalism

Published on CazVid

Summary

Versatile professional skilled in patient care, office coordination, and security operations. Adept at managing multiple responsibilities with professionalism and attention to detail.

Key Achievements

Streamlined office supply management and courier logistics for a busy medical practice
Enhanced security protocols through regular patrols and timely response to alarms
Maintained confidentiality and efficient communication between departments and patients

Skills

Patient CareIntermediate

Provides compassionate support and effective communication to patients, ensuring a positive experience.

Diary & Office ManagementIntermediate

Coordinates schedules, manages appointments, and handles administrative tasks efficiently.

Communication SkillsAdvanced

Ensures clear, professional communication with patients, colleagues, and external stakeholders.

Security & SurveillanceIntermediate

Performs regular patrols, monitors premises, and responds promptly to security incidents.

Experience

Receptionist

Life Bedford Gardens Hospital

Co-ordination of diaries for various professionals. Room bookings and co-ordination. Assist with taking payments.. Accurate liaison with nursing department regarding patient matters. Direct public to correct areas in the sessional rooms.. Assist with general administration duties.. Answering telephone calls. Ensure seamless patient flow to practitioners’.. Assist with Theatre booking for doctors. Inform patients of any outstanding balances or levies.. Verify and confirm the file for accuracy and completeness and update. Monitor patient waiting times and keep patients informed. Ensure reception area is always neat and tidy. Ensure accuracy (quality and integrity) of information, whether existing or new, on the patient file and billing system.. Ensure accurate bookings are made with patient’s preference of practitioner, date and time.. Safety representative for 3 years

Security Officer

S.P.E Security Company

Patrol Premises regularly. Authorize entrance of people and vehicles. Respond to alarms or suspicious noises, and react in a timely manner.. Inspecting buildings, equipment, and access points. Submit reports of daily surveillance activity. Report suspicious behaviors and happenings to supervisors. Protect and maintain confidential information.. Adhere to all company service and operating standards

Assistant Receptionist

Dr. Luthuli (Specialist Physician)

Manage courier and package log. Manage office and file cabinet keys. Perform other related duties as assigned. Receive supply orders and distribute them accordingly. Respond to personal, telephone and written inquiries and requests. Maintain the patient record management system; enter information accurately. Ensure office is well-stocked with necessary supplies. Prepare and distribute information and other materials to patients and others as required. Balance cash and undertake banking as required