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Nomusa

Operations Supervisor at GMP CONTRACT CLEANING

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Durban, KwaZulu-Natal, South Africa
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Competencies

Internal MessagingAdvanced

Expert in managing and optimizing internal communications within teams.

Stakeholder EngagementAdvanced

Skilled in creating impactful updates and reports for diverse stakeholders.

Presentation SkillsAdvanced

Proficient in designing and delivering presentations that effectively convey information.

ReportingAdvanced

Adept at compiling and analyzing operational data for informed decision-making.

MS Office SuiteExpert

Extensive experience using MS Word, Excel, and PowerPoint for various business applications.

Education

Diploma in Public Relations Management
UNISA
Completed 2026
National Senior Certificate
Mnyameni Zenex Secondary School
Completed 2015

Languages

EnglishFluent
isiZuluFluent

Summary

Dedicated Operations Supervisor with a proven track record in enhancing team communications and stakeholder engagement.

Key Achievements

  • Streamlined internal communications for a team of 12+ employees, enhancing efficiency and clarity.
  • Developed comprehensive operational reports and presentations, improving stakeholder engagement.
  • Established effective client communication strategies, leading to increased satisfaction and retention.

Experience

Operations Supervisor

GMP CONTRACT CLEANING
2016 - Present

Managed daily internal communications 12+ employees and senior management. Created and distributed operational updates, reports, and presentations using MS Office and Canva. Engaged with clients and staff to resolve queries while maintaining professional relationships. Collected and verified operational data for monthly reporting with 95% accuracy rate. Trained and mentored 10+ staff on communication protocols and digital reporting systems. Supported change management initiatives through clear and consistent staff communication

Skills

Internal MessagingStakeholder EngagementPresentation SkillsReportingMS Office Suite
Published on CazVid - May 27, 2026
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