This is my profileContact via CazVidNomthandazo
Community Linkage Officer & Retention Counsellor at Anova Health Institute
Contact
Competencies
Experienced in providing motivational and supportive counselling to diverse clients, promoting positive health outcomes.
Skilled in community engagement and awareness campaigns to foster trust and collaboration.
Proven ability to work effectively within multidisciplinary teams to achieve common goals.
Efficient in prioritizing tasks and managing caseloads to meet deadlines in high-pressure environments.
Capable of leading awareness campaigns and coordinating team efforts to improve service delivery.
Education
Languages
Summary
Experienced in patient retention, counselling, and community health initiatives. Skilled in stakeholder engagement, team collaboration, and social support services, committed to improving health outcomes.
Key Achievements
- Successfully managed patient retention and social assistance referrals, improving treatment adherence.
- Led awareness campaigns that increased community engagement and health literacy.
- Conducted motivational interviews and counselling, supporting patient treatment initiation and adherence.
- Streamlined case management processes, enhancing efficiency in social and healthcare support services.
Experience
Community Linkage Officer & Retention Counsellor
Conducted motivational interviews, counselling, and treatment initiation support. Managed patient retention, tracing, case management, and social assistance referrals. Led awareness campaigns and completed online PrEP training
Admin Clerk and Debtor controller
Handled front office operations, customer service, and filing. Managed invoicing, receipts, and accounts on Pastel. Logged calls, followed up, ordered toners, and won Employee of the Month twice
Filing clerk & damage controller
Inspect and sort damaged goods. Handle expired products. Update invoices and file records
Cashier
Stock taking. Balancing of cash after the shift