Dedicated customer service professional with team leadership experience at Hand in hand organization, skilled in communication, task management, and CRM tools. Eager to contribute to team success and enhance customer satisfaction.
Skilled in delivering exceptional customer support and resolving issues efficiently.
Proficient in verbal and written communication, facilitating clear and effective interactions.
Capable of prioritizing and managing multiple tasks to ensure timely completion.
Experienced with Salesforce and HubSpot to enhance customer relationship management.
Hand in hand organisation
Oversaw the check-in and check-out process for all group members.. Maintained a safe and conducive working environment for the team.. Communicated all feedback, including compliments and complaints, to the appropriate authorities.
Diploma in policing
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Led team activities, fostering collaboration and maintaining a productive work environment.
