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Guest Service & Team Supervisor with customer-centric focus
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Competencies
Delivered high-quality service to guests at prestigious events, addressing needs and concerns effectively.
Supported team members at Gallagher Convention Centre, ensuring smooth operations and goal achievement.
Managed customer grievances diplomatically to maintain peace and satisfaction.
Participated in event service operations, contributing to guest experience and event success.
Education
Languages
Summary
Experienced in delivering exceptional customer service at high-profile events and supervising teams to ensure smooth operations. Skilled in conflict management and maintaining positive guest relations.
Key Achievements
- Provided top-tier serving services at major events, enhancing guest experience.
- Assisted team management and conflict resolution at Gallagher Convention Centre.
- Handled customer grievances to ensure positive outcomes and maintained a peaceful environment.
Experience
Waitress
Offering top tier serving services to customers, Ensuring that their experience and grievances are improved
Supervisor
Assisting my team, Dealing with customers grievances to ensure a civil solution is found, Ensuring that peace is obtained and the goal is reached