Dedicated support specialist and sales development professional with diverse experience across finance, tech, and customer service. Skilled in bilingual communication, IT assistance, and engaging clients effectively.
Handled escalations via telephone, communicated effectively with clients and reported issues to management.
Engaged prospects and customers over calls to promote technology solutions and ensure client needs.
Assisted students and staff with IT-related queries and supported server operations at college.
Fluent in English and Spanish, used in customer communication, support, and collaboration.
Pacific debt relief
Calling warm leads to help prospects consolidate debts through our system and help them get out of them in less than what the creditors have them in cycle.
Lumen technologies
Making calls to prospects and customers to assure they are using the best and latest technology needs for their business.
Startek
Giving customer support as a specialist taking escalations via telephone to the AMAZON client, and report via email to our Operations Manager.
PartnerHero
Giving customer support to the MOVOTO client with the ability to provide successful communication between house buyers and Real Estate Agents in the United States of America.
Undergraduate
Undergraduate
Undergraduate
High School
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Baton Rouge Community College
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Universidad Tecnologica de Honduras, UNITEC
Universidad Nacional Autónoma de Honduras
Dowal School Bilingual School
