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Telephone Operator Communication - Administrative Assistant
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Competencies
Efficiently prioritized and managed daily administrative tasks, ensuring timely completion.
Organized and maintained important documents, files, and records for hospital operations and administrative tasks.
Responded to patient requests, inquiries, and complaints professionally and promptly.
Performed accurate data entry for various hospital and organizational records, including files and directories.
Prepared and presented presentations and documents tailored to client and management needs using MS Office tools.
Education
Languages
Summary
Dedicated administrative professional with over 5 years of experience supporting hospital operations, managing records, and providing excellent customer support. Skilled in MS Office, data management, and team training, ensuring efficient and compliant processes.
Key Achievements
- Handled emergency situations at Chettinad Health City following hospital protocols.
- Assisted in training new telephone operators, enhancing team efficiency.
- Maintained accurate records of students, vehicles, and hospital documentation ensuring confidentiality and compliance.
Experience
Telephone Operator Communication - Administrative Assistant
Maintenance of important documents, files and records in an organized manner., Answering calls, transferring calls, taking messages and greeting callers., Handled emergency situations by following hospital procedures., Assisted in the training of new telephone operators for performing related...