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Nikhil
Store Manager
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Competencies
Supervised teams across retail, warehouse, and operations ensuring high performance and development.
Handled stock receipt, storage, shrinkage control, and location optimization in various retail settings.
Maintained strong customer relations and consistently met sales and KPI targets across different roles.
Designed and managed daily store and warehouse operations, workflow restructuring, and process improvements.
Utilized CRM systems and data entry projects to support sales development and inventory analysis.
Education
Languages
Summary
A dedicated professional with over 8 years of experience managing retail operations, supply chain, inventory, and team development. Skilled in streamlining processes and enhancing customer satisfaction across diverse environments.
Key Achievements
- Optimized e-commerce order processing at The Fresh Factory, ensuring efficiency and inventory accuracy.
- Led daily multi-department operations and implemented shrinkage reduction strategies at Nature's Basket.
- Improved inventory availability and location consolidation, managing 300 locations daily at Instacart Pvt Ltd.
Experience
Store Manager
Directed comprehensive management of e-commerce order processing, ensuring each order moved efficiently from receipt to dispatch, minimizing delays and maintaining meticulous inventory accuracy., Enhanced on-site customer experience and restructured store layout and team workflow to facilitate...
Department Manager (Operations)
Managed daily operations of multiple departments, including fish & meat, fruit & vegetable, bakery, dairy, ambient, and food cafe sections., Supervised a team of over 43 members, including brand promoters and in-house staff, ensuring their performance and development., Oversaw the...
Team Leader, Sales Operations
Maintained a database of returned products and documented each customer service transaction., Consistently met or exceeded team sales goals and customer satisfaction requirements., Participated in inventory tasks, including receiving and stocking merchandise., Monitored operations to ensure...
Relationship Manager (Intern)
Maintained client correspondence, preferences, and sales records on CRM systems for sales and marketing purposes., Built strong, positive relationships with customers by maintaining politeness and helpfulness throughout interactions., Developed and executed business development strategies,...
Team Leader, Warehouse Operations
Analyzed daily bin occupancy and led consolidation teams to efficiently manage location consolidation, achieving a target of 300 locations daily and improving inventory availability., Efficiently stocked inventory according to deep and forward location requirements., Coordinated, scheduled, and...