Dedicated professional with over 4 years of experience in customer service, technical support, content creation, and digital media. Skilled in client engagement, troubleshooting, and multimedia tools, with a strong ability to adapt across industries including healthcare, tech, and education.
Handled customer inquiries, resolved cases, and provided support across healthcare and technology sectors.
Developed web articles and provided event coverage, supporting university community engagement.
Offered bilingual technical assistance, guidance, and device troubleshooting for a technology brand.
Managed in-store sales, customer service, and product handling during peak seasonal sales periods.
La Salle University
Creation of web articles and event coverage., Support for the university’s community managers.
Concentrix
Customer service and appointment scheduling support for U.S. medical insurance network., Case and incident resolution.
Teleperformance
Bilingual Level I technical support for premium technology brand., Case and incident resolution., Guidance and training in the use of technological devices.
Nalsani S.A. (Totto)
In-store customer service., Product management and commission-based sales during peak season.
Bachelor’s Degree
High School Diploma
Descubre otros profesionales con experiencia similar
Proficient in Adobe Audition, Premiere, Photoshop, and Illustrator for multimedia content creation.
