Accomplished business development manager with extensive experience in driving sales growth, managing client relationships, and leading teams in the technology sector.
Develops and implements business strategies aligned with company goals.
Builds and sustains positive relationships with clients to ensure ongoing business.
Leads sales teams in achieving targets and improving sales processes.
Analyzes market trends to identify new opportunities and competitive positioning.
Lean Solutions Group
Management and coordination of logistics operations with international clients., Shipment tracking, documentation handling, and constant communication with vendors., Process optimization for time and cost reduction.
Foundever (formerly Sitel)
Customer service in English and Spanish for international accounts., Data entry and validation in CRM and ERP systems., First-line resolution of technical and administrative issues.
Teleperformance
Customer support via phone and chat., Database management and use of internal tools., Ensuring quality customer service and meeting KPIs.
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