Experienced in customer service, support, and bilingual communication across diverse industries with a focus on client satisfaction and technical assistance.
Extensive experience managing customer inquiries, support, and feedback to improve service quality and retention.
Proficient in conveying information clearly and effectively in English and Spanish across diverse roles.
Applied problem-solving skills in resolving customer complaints and assisting in technical repairs.
Fluent in English and Spanish, facilitating bilingual customer interactions and translation services.
Teleperformance
Managed inquiries and provided customer support, answering general questions about products and services and resolving issues or complaints through various communication channels., Advised customers on the benefits, features, and functionalities of products, promoting company offers and services...
Aventura y Paisaje
Ensure and promote the protection and well-being of cultural and natural heritage, tourists, travelers, or passengers., Translate information into foreign languages or native languages according to technical requirements.
Estación Gourmet Parque del Café
Receive diners and accompany them to the table or other areas of the establishment according to service protocols., Advise on the selection of food and beverages to the diner according to technical criteria and the establishment's offer.
Wanderlust Hostel Parrilla y Café
Customer service and sales.
Academic High School Diploma
GED
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Supported mechanical, electrical, and bodywork repairs with hands-on assistance and moving tools/equipment.
JR Motos del Café
Perform other elementary tasks., Move tools, materials, and equipment to and from work areas., Assist in mechanical, electrical, and bodywork repairs of airplanes, trucks, buses, motorcycles, and heavy equipment.
Bike Rider Shop
Customer service.
