Demonstrated experience with Spanish.
Demonstrated experience with English.
Demonstrated experience with Italian.
Demonstrated experience with Attention to detail.
Solvo – Vensure HR
Process payroll for over 30 companies in the U.S., Coordinate with HR and Finance to ensure accurate payments and deductions., Implement improvements in the employees’ pay information, reducing errors., Train new staff in the payroll department., Resolve calculation errors in the payroll process, Generate monthly reports for internal and external audits.
Solvo – Vensure HR
Support bi-weekly and weekly payroll closing., Validate time entries, benefits, and deductions., Assist in SOX audits and tax compliance., Manage the onboarding and termination process, Help the companies with the payroll payments with ACH or WIRE modality
Solvo – Vensure HR
Processed employee time and attendance data for payroll input, Verified payroll data accuracy and resolved discrepancies in coordination with HR, Maintained employee records and ensured compliance with company policies, Assisted in the preparation of payroll reports and audit, Supported payroll team during month-end and year-end closing activities
High School Diploma
English Course
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Demonstrated experience with Problem solving.
Booking – Concentrix
Provide day-to-day support to property owners and managers across multiple regions, Assist hosts in setting up and optimizing their listings, including pricing strategies, availability calendars, and content quality, Educate partners on Booking.com tools and policies to improve property performance, Investigate and resolve issues related to reservations, cancellations, overbookings, and guest reviews, Maintain accurate records of partner interactions and feedback using CRM tools, Support onboarding of new properties and provided training on platform usage and best practices
AT&T – Sutherland
Resolve disputes and discrepancies in invoices, ensuring timely and accurate adjustments, Respond to customer inquiries regarding billing statements, charges, and payment issues via phone, Process payments, refunds, and account updates in compliance with company procedures
