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J

Juan

Administrator

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San Gil, Santander Department, Colombia
Available on CazVid
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Competencies

Customer ServiceExpert

Delivered bilingual customer service across tourism, lodging, and financial sectors, focusing on customer satisfaction.

Administrative ManagementAdvanced

Managed cash, accounting, and database entry for a guesthouse, supporting operational efficiency.

Technical SkillsIntermediate

Proficient in Microsoft Office, Illustrator, and Photoshop for administrative and creative tasks.

Communication SkillsAdvanced

Demonstrated strong written and oral communication in bilingual customer service roles.

AdaptabilityAdvanced

Adapted to diverse work environments across customer service, accounting, and tourism sectors.

Education

Academic Bachelor's Degree
Labor Education Center
Completed 2020

Languages

SpanishNative
EnglishC1

Summary

Experienced in customer service, administrative management, and bilingual communication within tourism, lodging, and financial sectors. Skilled in cash handling, database management, and software tools like MS Office, Illustrator, and Photoshop. Adept at adapting to new challenges and delivering...

Key Achievements

  • Managed cash and accounting processes at El Dorado International Guesthouse, ensuring accuracy in financial transactions.
  • Provided bilingual customer service in tourism and lodging sectors, enhancing client satisfaction and retention.
  • Handled billing, banking, and ticket management at Concentrix, supporting financial operations and customer inquiries.

Experience

Administrator

El Dorado International Guesthouse
December 2018 - November 2019

In charge of cash management and accounting., Customer service., Entering information in accounting programs and databases, Tourist orientation for foreigners

Telephone agent

24-7 Intouch
October 2021 - February 2022

Bilingual agent, tourist services and lodging., Customer service.

Telephone agent

Concentrix
August 2022 - March 2023

Customer service, Billing department, Banking and financial services, Ticket Management

Skills

Customer ServiceAdministrative ManagementTechnical SkillsCommunication SkillsAdaptability
Published on CazVid - May 17, 2026
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