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Nicolas
Customer service representative
Contacto
Competencias
Experiencia demostrada en Creative Problem Solving.
Experiencia demostrada en Leadership and Teamwork.
Experiencia demostrada en Customer Service.
Experiencia demostrada en Coaching and Mentoring.
Educación
Idiomas
Resumen
Customer service representative buscando nuevas oportunidades
Experiencia
Customer service representative
Answered calls, Respond to emails/chat
Quality Assurance Analyst
Trained, coached and supervised Customer service representatives.. Helped management to identify workflow issues and find solutions.. Pitched ideas on how to improve performance and efficiency. Proactively participated in meetings and helped creating new practices
Customer service representative
Answered calls and emails/chat for Amazon customers
Customer service representative
Answered calls for sales and customer support
Quality Assurance Analyst
Coached, and supervised Customer service representatives.. Helped management identify workflow issues and find solutions.. Pitched ideas on how to improve performance and efficiency. Proactively participated in meetings and helped create new practices
Customer service representative
Answered calls, emails and chats for Booking and Spark drivers
Technical Operations Assistant
Managed communication equipment for security operations, quality control, and verification processes related to the installation of smart security solutions for corporate and individual clients.. Oversaw account management, inventory control, and warehouse operations