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Patient Support Specialist with 5+ years in healthcare billing and claims
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Competencies
Proficient in managing patient accounts and billing workflows within Epic Systems to ensure accuracy and efficiency.
Experienced in verifying insurance, submitting claims, and resolving denials to facilitate timely reimbursements.
Skilled in engaging with patients, payors, and hospital staff to negotiate and clarify account statuses.
Ensures accuracy in billing processes, claim submissions, and account management to prevent errors.
Used for documentation, reporting, and internal communications related to patient accounts.
Education
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Summary
Dedicated Patient Support Specialist with expertise in medical claims processing, billing, and account resolution. Skilled in Epic Systems, communication, and managing complex billing issues to ensure optimal reimbursement and patient satisfaction.
Key Achievements
- Managed complex billing issues and claim denials, ensuring accurate reimbursement.
- Utilized Epic Systems to efficiently track and resolve patient account issues.
- Collaborated with hospitals and insurance carriers to resolve billing disputes and improve processes.
Experience
Patient Support Specialist
Experienced in medical claims processing, specializing in insurance verification, claim submission, denial resolution, and patient payment management., Highly skilled in Epic Systems, leveraging it to manage patient accounts, address complex billing issues, and track claim progress., Collaborate...