Industrial engineer with experience in insurance, healthcare, and logistics, skilled in customer assistance and operational coordination.
Handled customer concerns and provided personalized insurance advice.
Managed delivery and pickup requests, prioritizing and resolving logistical challenges.
Utilized communication skills to resolve customer issues and support sales activities.
Addressed customer and logistical challenges through effective problem-solving techniques.
Aurion
Helping customers find the best insurance policy tailored to their specific needs., Providing personalized service by carefully listening to customers' concerns and offering coverage options that aligned with their requirements.
Optum
Managing and resolving customer issues related to their registration and policy compliance., Ensuring a smooth experience for customers from the moment of registration to the validity of their coverage.
Industrial Engineering
Leveraged sales techniques to assist customers in insurance policy selection.