This is my profileContact via CazVidNicol
Administrative & Customer Service Professional with 2+ years of experience
Contact
Competencies
Handled client interactions via phone, email, and in-person, ensuring satisfactory service.
Performed data entry, scheduling, invoice validation, and document management.
Coordinated appointments, managed inventory, and supported event logistics effectively.
Practiced assertive communication to support team operations and client interactions.
Proactively managed tasks and supported process improvements within roles.
Education
Languages
Summary
Detail-oriented professional with extensive experience in client support, appointment management, and administrative functions across healthcare and corporate settings.
Key Achievements
- Managed appointment scheduling, payment validation, and session edits using specialized applications at PSICOTOOLS.
- Supported operational and administrative functions, including training new staff, inventory management, and event coordination at CASA LIMPIA.
- Executed reports and maintained accurate records for client sessions and company resources across roles.
Experience
Recepcionista
Atención servicio al cliente (llamadas, mensajes y presencial), Validar horarios disponibles y agendar las sesiones para los terapeutas, Validar comprobantes de pago de las sesiones, Manejo de aplicativo para editar y cancelar sesiones, Uso de Drive y Calendar Google, Ejecutar informes de los consultantes iniciales y sus datos.
Auxiliar administrativa
Atención servicio al cliente, Capacitaciones de inducción a los colaboradores operativos y administrativos, Cruce de bases en Excel, Apoyo en los eventos corporativos, Montaje de pedidos de insumos y maquinaria para servicios especializados, Manejo de cotizaciones y órdenes de compra, Uso de plataforma SIC para verificar y subir pedidos, Entrega de EPP a los colaboradores.