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Customer Service Agent
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Communication skills
Demonstrated experience with Communication skills.
Social media marketing basics
Demonstrated experience with Social media marketing basics.
Digital marketing fundamentals
Demonstrated experience with Digital marketing fundamentals.
Computer literacy
Demonstrated experience with Computer literacy.
Time management
Demonstrated experience with Time management.
Education
Higher Certificate, Digital Marketing
Rosebank College – Braamfontein
2025 - Present
Summary
Professional profile
Experience
Customer Service Agent
Afrishore BPO
Jan 2024 - Jan 2026
Handled inbound and outbound customer queries via calls, emails, and live chat. Resolved customer complaints professionally while maintaining service standards. Provided accurate product and service information to customers. Updated and maintained customer records on company systems. Worked effectively in a fastnpaced team environment to achieve performance targets
Skills
Communication skillsSocial media marketing basicsDigital marketing fundamentalsComputer literacyTime management
Published on CazVid - Oct 7, 2026