Nelisiwe - Administrative & Customer Service Professional with 5+ years in retail and clerical roles

Extensive use of Word, Excel, and Outlook for document creation, data management, and correspondence.

Managed stock receipt, storage, transfer, and discrepancies reduction at IBI SiT holdings.

Delivered friendly, professional support to clients and ensured positive shopping experiences across roles.

Handled cash transactions reliably and supported sales operations at retail and supermarket environments.

Performed data entry, filing, record keeping, appointment scheduling, and email correspondence efficiently.

Receive goods from suppliers, ensuring all items matched order specifications., Assisted in verifying the accuracy and condition of deliveries, minimizing discrepancies and damages., Storage and transfer, streamlining inventory management processes.

Performed a variety of clerical tasks, including maintaining files and records, scheduling appointments and compiling data., Managed front desk operations, providing a welcoming environment for customers., Executed scanning, emailing and faxing tasks efficiently., Responded to emails promptly and...

Managed all incoming and outgoing communications, ensuring timely responses to emails, phone calls and messages., Prepared, organized and maintained important documents, records and files in both physical and digital formats., Coordinated preparations for meetings, conferences, rallies and...

Deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service., Maintain updated knowledge of products, ranges, promotions and events in order to provide accurate information to customers., Ensure safe handling of cash, adhering to...