Experienced analyst and coordinator specializing in technical support, stock management, and document control. Adept at streamlining workflows and enhancing operational accuracy across diverse organizational roles.
Diagnosed and resolved technical issues for end-users and customers, supporting hardware, software, and network problems.
Handled stock acquisition, storage, reconciliation, and logistics coordination to ensure smooth warehouse operations.
Managed physical and digital document flow, created templates, and organized records across multiple organizations.
Provided effective client communication, information, and support, ensuring customer satisfaction and adherence to standards.
Atos Information Technology Inc.
Provide front-line end-user support for user problems and technical issues, Diagnosing problems and repairing faults, sending to escalations to level 2 support as needed, Provide assistance to some basic functions such as installation, data backup and restoration, updates, and other...
Tech Mahendra - Philippines
Identifying technical issues, Trouble shooting and resolving technical issues, Diagnosing and repairing faults, Speaking to customers to quickly get the roots of their problem, Walk through customers to a series of actions to resolve their problem, Replacing or repairing necessary parts, Providing...
Charlestates - R Holding
Acquisition of the material, merchandise, items, etc., and its proper distribution, Maintain record of receipts as well as issuance of items that are going in and out of the warehouse so as to ensure accuracy and completeness, Involved in reconciliation of physical stock with the stock in the...
Bachelor's Degree
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Maintained accurate logs of transactions, support resolutions, stock movement, and technical documentation.
Cyber Consult FZ LLC
Copy, scan and store documents, Check for accuracy and edit files, like contracts, Review and update technical documents (e.g. manuals and workflows), Distribute project-related copies to internal teams, File documents in physical and digital records, Create templates for future use, Retrieve files...
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Mandaue City Hall
Answer and direct phone calls, Organize and schedule appointments, Write and distribute email, correspondence memos, letters, faxes and forms, Assist in the preparation of regularly scheduled reports, Develop and maintain filing system, Update and maintain office policies and procedures, Order...
