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Admin Clerk (Contract Ended)
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Competencies
Skilled in managing data entry, report generation, and patient appointment scheduling in healthcare settings.
Excellent verbal and written communication skills demonstrated through patient and client interactions.
Proficient in database management, report writing, and handling audit-related documentation.
Knowledgeable in PFMA, Treasury Regulations, and expenditure frameworks for compliance and reporting.
Education
Languages
Summary
Dedicated admin professional with strong skills in data management, patient support, and compliance reporting. Proven ability to streamline processes and support operational efficiency in healthcare and government environments.
Key Achievements
- Streamlined patient appointment bookings, improving scheduling efficiency at City of Cape Town.
- Assisted in resolving duplicate folder issues, enhancing data accuracy and accessibility.
- Contributed to compliance reporting by compiling monthly registers for irregular and wasteful expenditures.
- Provided effective help desk support, resolving user queries and supporting operational continuity.
- Supported hospital admissions and patient check-ups, ensuring smooth ward operations.
Experience
Admin Clerk (Contract Ended)
Help desk support. Assist supervisor to fix duplicate folders, run reports. Capturing of folders on Premise and handle patients enquires. Book patient’s enquires. Book patients on appointments system processes. Capturing of clinic survey. Sorting of folders accordingly. Retrieving of Folders. Recalls of patients. Filling Patients results
Ward Clerk (Contract Ended)
Check-up patients to the Wards and Speciality on Clinicom as required.. Ad-hoc admissions of patients to the hospital, i.e. where patient due to illness do not go to admissions Office but admissions is completed at the ward level.. Updating, Verifying and correction of patient’s information e.g. Contact, Demographic, Debtor details on the Clinical system.. To communicate effectively and politely with patients, family and hospital staff.. Ensure telephone etiquette at all times. Maintain Batopele principles.
Assist in providing inputs to the report on non-compliant transactions.. Compiling monthly registers for irregular Expenditure and fruitless & Wasteful Expenditure.. Receive audit queries and requests from auditors and responsible branches /units for dissemination.. Verifying if responsive criteria was done in terms of the set criteria.. Keep and monitor whether finance and SCM objectives are consistent with government’s broader policy.. Perform any other admin duties as of when requested.