This is my profileContact via CazVidNayerlyn
Customer Service Representative at Concentrix
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Expertise in engaging with clients, resolving issues, and ensuring positive experiences.
MultitaskingIntermediate
Proficient in managing multiple responsibilities simultaneously under pressure.
Problem SolvingAdvanced
Strong analytical skills to identify issues and implement effective solutions.
Digital SkillsIntermediate
Competent in using digital tools and platforms to improve efficiency and service quality.
Education
Primary Education
E.B "Juan Ruiz Fajardo"
Completed 2016
High School
E.D.D "Laura Vicuña"
Completed 2022
Languages
SpanishNative
EnglishB2+
Summary
Versatile professional with experience in hospitality and customer service, adept at multitasking, problem-solving, and digital literacy. Committed to delivering exceptional service and continuous growth.
Key Achievements
- Enhanced customer satisfaction through effective communication and problem resolution.
- Managed multiple tasks efficiently in fast-paced environments at hospitality venues.
- Developed strong digital skills and resilience, contributing to continuous personal development.
Experience
Waitress and Bar
Peen Food-Restaurant Coffee
November 2022 - March 2023
Waitress-Bar
Hotel Bar Mr. Baboom
March 2023 - January 2024
Customer Service Representative
Concentrix
January 2024 - Present
Reinforcement English Teacher
English Teacher
July 2023 - November 2023
Skills
Customer ServiceMultitaskingProblem SolvingDigital Skills
Published on CazVid - Jun 2, 2026