Dedicated professional with extensive experience in customer support, sales, recruitment, and education. Skilled in negotiation, communication, and software utilization, with fluency in English and Spanish.
Provided customer support through multiple roles, including handling contracts, resolving doubts, and enhancing customer experience.
Sold staffing services and negotiated payment plans, demonstrating skills in persuasion and client management.
Fluent in English and Spanish, used extensively in teaching, customer service, and communication roles.
Proficient in MS Office Suite and graphic design tools, utilized in administrative and marketing tasks.
Human Resources Scope
Effectively sold staffing services to companies ensuring the company ́s needs, Thoroughly located and interviewed candidates for the specific positions required by different companies
Connect International
Effectively negotiated payment arrangements (PTP) for our patients based on the amount due and payment capabilities, Successfully obtained payments and in special occasions, utilized discount packages available for patients based on loyalty and medical bill total
ITERUM
Promoted both internet and cellphone contractual agreements to potential customers, Upsold customers by modifying preexisting promotional packages to fit their wants, needs & budget
First Contact Advantage
Clarified customer ́s doubts by analyzing each case, finding the root-cause and providing them the right products to fit their needs; all of this in most pleasant and less time-consuming way to create the best customer experience possible
B A
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